Frequently Asked Questions

Answers to the most common questions we get here at 47° North.

Is it safe to order with you?
Where is your shop situated?
If I give you my email - will I receive a lot of spam?
When will I recieve my goods?
Can I return faulty goods?
Why should I register a user account at 47 Degree North?

Is it safe to order with you?

Yes, it's safe to order with us.

Firstly, we're an established ski shop in Bad Hofgastein, Austria. Furthermore, your payment and transaction details are handled directly by our two well known payment companies PayPal and BS Card Service. This means that we at 47 Degree North never see your payment details like credit card numbers and so on.

Of course all our shopping cart transactions are SSL encrypted (128) for highest security.

Our site complies with the TrustGuard Hacker Safe protocol which ensures that our site is safe for our customers as well as protected from hacker activities.

Where is your shop situated?

Our ski shop is situated in Bad Hofgastein, Austria, and was established in 2006.

Address
47° North
Kurgartenstrasse 27
5630 Bad Hofgastein
Austria

Contact details
Telf: (+43) 643 226 322
Fax: (+43) 643 226 322
Email: Please use our contact form.

If I give you my email - will I receive a lot of spam?

We hate spam just as much as you do. Trust us. We will never give or sell your email-address to anyone outside 47 Degree North. You will recieve information directly from us and no one else.

When will I recieve my goods?

Our cooperation with DPD (Direct Parcel Distribution), Austrias leading private parcel service, guarantees you a fast, quick and secure delivery of your goods. Exactly how many days your delivery will take depends mainly on your location. Please see our detailed delivery information for more details.

Can I return faulty goods?

Of course. If this should be the case, you must contact us as soon as possible.

Why should I register a user account at 47 Degree North?

If you register your own account you'll be able to log in and follow he status of your orders in real time. Your address/invoice details will also be saved for the next time you'd like to place an order with us.

For your convenience, please note that when you register your account with us you don't have to register any payment details at all.

Additionally, you'll recieve exclusive offers from us here at 47° North.